Frequently Asked Questions

  • I'm not sure how to use your software. Can you help?

    Sure! But first, check the "Start Guide" sections of the navigation menu. If you still need help, feel free to Contact Us

  • What's your background? How do I know I can trust your software?

    Our team brings a multitude of backgrounds together to produce industry-leading software, including Certified Energy Managers, Certified Energy Auditors, Certified Commissioning Building Commissioning Professionals, LEED Building Design and Construction, and licensed Professional Engineers specializing in HVAC. Our teammates have worked in Fortune 500 companies (to include some of the largest real estate holders as the world) as energy professionals. We also have dedicated software professionals who have worked for Fortune 10 organizations. In other words, we've all spent much of our careers in this capacity

  • Where is your License/Terms and Conditions?

    You can view our software license and terms here.

  • How do I view a previously made Benchmark/Energy Model/Utility Bill Assessment?

    Go to the "Manage Benchmarks/Energy Models/Assessment" in the dropdown menu of the navigation bar of the software in question. Find the benchmark/energy model/assessment and click the "View/Edit" button. When the new page displays, make any changes you would like (or don't change anything if you want the same result) and click the "Save" button. This will bring up the benchmark/energy model/assessment result.

  • Model-Ease references a balance/switch-over temperature. What is this?

    The "balance" or "switch-over" temperature is the temperature at which a building switches from heating to cooling.

  • What if my building is always in heating/cooling mode? What do I put in for the "switch-over" temperature?

    If your building is always in heating, use an arbitrarily high switch-over temperature above the maximum outdoor air temperature experienced. If your building is always in cooling, use an arbitrarily low switch-over temperature below the minimum outdoor air temperature experienced. For example, if your building was always in heating you may use 120 degree F as the switchover, meaning your building will never experience a temperature to switch to cooling mode.

  • What is "bin weather" modeling?

    Bin weather modeling is method advocated by ASHRAE as a means of simulating building energy performance for weather dependent facilities. Building energy loads are associated with specific parameters such as dry-bulb temperature, wet-bulb temperature, enthalpy, etc. The amount of time a building is at similar conditions is collected into "bin" periods. The amount of time a building is at these bins determines the overall energy consumption.

  • How do I know if my UBER-Verify analysis produced a good model?

    The UBER-Verify software produces a metric that helps determine model fitness, determined by how weather-dependent the energy consumption of the baseline bills. A model is considered a good fit if this metric is 0.75 or greater.

  • I have changes to my building energy pattern (lighting retrofits, additional square footage, etc.) that I do not want included into my UBER-Verify analysis. How do I compensate for this?

    Each bill has an "adjustment" property that can be modified by editing that bill. An increase in expected energy usage (such as additional square footage) would constitute a positive adjustment value and a decrease in expected energy usage (such as a more efficient lighting retrofit) would be entered as a negative adjustment value. The adjustment units are the same as that of the meter (e.g., kWh, CCF, etc.)

  • What is meant by "weather normalization"?

    Weather normalization is a way of statistically removing the effects of weather. This allows for standardized "apples-to-apples" comparisons between buildings in different climates (such as in our Energy-Gauge software) or across utility bills in a times series that experiences different weather (such as in our UBER-Verify software).

  • You don't have an energy conservation measure that I'm looking for. Any chance you can include it in a future revision?

    Maybe! Describe what you want and send us an email at our Contact Us page and we'll get back to you.

  • I have a need for more energy projects/meters/buildings than your Premium membership provides. What can I do?

    Contact Us for enterprise level pricing options.

  • Who is this software NOT good for?

    If you don't have weather-dependent energy consumption (for example, if your energy consumption is based primarily on process loads), this software is not the best fit for your needs.

  • How do I know if my building has weather-dependent energy consumption?

    If your energy usage goes up as the weather gets more extreme, this probably means it's weather dependent. Generally, this means higher electricity usage in the summer and higher fuel usage in the winter.

  • Are there limits to you ClimateZone API usage?

    As of right now, no. Anyone is free to use the API as much as they'd like.